![How to troubleshoot and resolve a headset or headphone with no sound, poor or no audio, or uneven audio balance How to troubleshoot and resolve a headset or headphone with no sound, poor or no audio, or uneven audio balance](https://dl.razerzone.com/src/4002-1-EN-v2.png)
How to troubleshoot and resolve a headset or headphone with no sound, poor or no audio, or uneven audio balance
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Amazon.com: Razer BlackShark V2 Gaming Headset: THX 7.1 Spatial Surround Sound - 50mm Drivers - Detachable Mic - PC, PS4, PS5, Switch, Xbox One, Xbox Series X & S, Mobile - 3.5
![7.1 surround sound and THX spatial audio drivers are missing after being uninstalled and reinstalled 7.1 surround sound and THX spatial audio drivers are missing after being uninstalled and reinstalled](https://dl.razerzone.com/src/5899/5899-6-EN-v1.png)
7.1 surround sound and THX spatial audio drivers are missing after being uninstalled and reinstalled
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Razer BlackShark V2 X Gaming Headset: 7.1 Surround Sound - 50mm Drivers - Memory Foam Cushion - for PC, PS4, PS5, Switch, Xbox One, Xbox Series X|S, Mobile - 3.5mm Audio Jack White - Newegg.com
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